Instructions for CHANGING FLIGHT SCHEDULES on Etrip4u

For many reasons, after booking flight tickets, the schedule may change. At this time, if you want to change your flight schedule, Etrip4u will support customers to change your flight schedule, however, only in some cases and specifically as follows.

1. Instructions for changing flight schedules on Etrip4u

Each airline or certain ticket class will have regulations that allow flight rescheduling or not. When you want to change your flight schedule, you need to check your ticket information and airline regulations to see if you are allowed to change your flight schedule.

Instructions for changing flight schedules on Etrip4u

In case the ticket class cannot change the flight schedule, you need to keep the original flight schedule. In case the ticket class allows rescheduling, customers need to contact Etrip4u to reschedule the flight as needed.

To change flight schedules on Etrip4u, customers need to do the following:

• Step 1: Access your account at Etrip4u on the mobile application or website.
• Step 2: Go to Manage booked bookings to get information about the booked flight.
• Step 3: Contact Etrip4u hotline 1900 63 69 69, provide information including ticket code, old flight date and time, new flight date and time and some related information for advice and instructions on replacement procedures. reschedule.

2. Some notes when rescheduling flights on Etrip4u

The steps to change flight schedules on Etrip4u's system are not too complicated. But to make rescheduling flights go more smoothly, customers need to know a few notes below.

• Customers cannot choose to change airlines and must pay the difference as well as fees for rescheduling requests.
• Each airline will have its own fee for flight rescheduling service.
• In addition to the flight rescheduling fee offered by the airline, Etrip4u may also charge an additional fee for this service. Depending on the route, flight, ticket class... the fees may vary.
• In case the request to change the flight schedule is successful, the system will display a notification and an email will be sent to you about the change. In case the customer has completed all the procedures but the flight is still in the same status, they need to immediately contact the customer care team for support.
• Each airline will have its own regulations on flight rescheduling times.

3. Rules for rescheduling flights of some airlines

Each airline will have its own regulations and policies for each flight and each passenger. Therefore, customers need to carefully read the Policy section before requesting to change the flight schedule of each airline before planning to book a ticket.

3.1 Vietnam Airlines

• Vietnam Airlines allows customers to change airline tickets in categories such as: flight date, flight time, flight itinerary
• Conversion costs will apply depending on the region and country the passenger wants to go to
• Customers are only allowed to change to a new or higher cost itinerary
• Customers are allowed to upgrade their seats if seats are available. Guests will have to pay the difference between the old ticket price and the new ticket price + change fee
• The higher the ticket class, the lower the conversion fee
• The sooner you change your ticket, the cheaper the fee will be and can only be changed at least 3 hours before flight.

3.2 Vietjet Air

Changing Vietjet Air flight date: Customers need to make changes 3 hours before departure time.

Changing Vietjet Air flights: Customers need to pay fees including flight date change fee + flight time change fee + ticket difference.

3.3 Bamboo Airways

• Bamboo Airways' conditions for changing flight dates and changing itineraries depend on the seat classes you have selected during the previous booking process.
• If a new flight date is changed and the ticket price is now higher than the originally booked flight date, the system will collect an additional fee for the difference.
• Passengers are only allowed to change to a ticket price equal to or higher than the original ticket price, not to a lower ticket price.

Above are instructions for changing flight schedules on Etrip4u and some notes that customers need to know. If you have any questions or need further advice, customers can contact Etrip4u's hotline, zalo or messenger to receive timely support.